Troubleshoot BlueStacks Crashes in Just Five Simple Steps

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Try these fixes

1. Adjust the game setting s
2. Update your graphics driver
3. Close other unnecessary programs
4. Turn off antivirus
5. Enable Virtualization for BlueStacks

Fix 1: Adjust the game settings

First, you need to make sure that you have allocated enough RAM and CPU cores in BlueStacks Settings. This will increase performance and avoid game crashing/lagging. Here’s how to do it:

1. Click the gear button on the lower right corner to open theSettings menu.
2. The Settings page will appear with the Engine tab highlighted, as shown below.
   
3. Please match the following settings to see if this works for you.
   • CPU : 4 Cores
   • RAM : 4 GB (this will require a restart, so you can leave it to the last step)
   • Graphics Engine : Performance
   • Graphics Renderer : OpenGL
   • GPU Settings : Prefer dedicated graphics (NVIDIA only)
   • ASTC : Hardware decoding
4. Click theSave button to preserve all changes made.
   

Your Bluestacks will be restarted, and your game won’t be crashing again now. But if it does, please try the next fix below.

Fix 2: Update your graphics driver

As BlueStacks Support suggests, you should always keep your driver updated. This is especially important if you haven’t done so for a long time. Graphics driver matters a lot to your gaming performance, so we recommend you keep your drivers up-to-date (at least your graphics driver).

There are mainly two ways for you to update the graphics driver:

Option 1: Update your graphics driver manually

If you choose to update your GPU driver manually, you’ll need to find the latest driver from the GPU manufacturer, and then install it manually.

• NVIDIA
• AMD
• Intel

Windows Device Manager won’t deliver the latest graphics driver, so be sure to download the latest driver directly from the manufacturer. In addition, you can useGeForce Experience orAMD Radeon software to update your driver manually.

Option 2: Update your graphics driver automatically (Recommended)

If you don’t have the time, patience or computer skills to update your video drivers manually, you can, instead, do it automatically with Driver Easy . Driver Easy will automatically recognize your system and find the correct drivers for your exact graphics card, and your Windows version, and it will download and install them correctly:

1. Download and install Driver Easy.
2. Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
3. Click Update next to your graphics card to download the latest driver, and then install it manually (you can do this in the Free version).

Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system. (This requires the Pro version – you get 30-day money back guarantee and full technical support.)

The Pro version of Driver Easy comes with full technical support.
If you need assistance, please contact Driver Easy’s support team at [email protected] .

Once the graphics driver is updated, you can restart your PC and launch your BlueStacks to check if the crashing issue has been resolved successfully.

Fix 3: Close other unnecessary programs

Running a lot of programs can make your BlueStacks slow, lag, or even crash a lot, especially when you have allocated more RAM and CPU cores to BlueStacks. Therefore, you can close unwanted programs from Task Manager:

1. On your keyboard, press theCtrl + Shift + Esc to open Task Manager.
2. Select the program you want to close and clickEnd Task . Also, force close BlueStacks 5 and relaunch the program. Check to see if it’s working now.
   

Now other programs stop consuming a high amount of RAM, you can launch BlueStacks again to check if the crashing problem is fixed.

Fix 4: Turn off antivirus

It’s possible that your antivirus program will interfere with the BlueStacks. To check if this is causing your BlueStacks crashing issue, you can disable it or uninstall it temporarily because sometimes disabling it won’t work.

1. On your keyboard, press theWindows logo key andR key at the same time to open the Run box.
2. Typeappwiz.cpl and hitEnter .
   
3. Right-click your antivirus and chooseUninstall , and follow the on-screen instructions.
4. Reboot your computer and launch BlueStacks to check if the issue persists.

Fix 5: Enable Virtualization for BlueStacks

If the methods above didn’t do the trick, you can run a quick check before reinstalling the whole software. If this feature is turned off, your BlueStacks would become very laggy and even start crashing a lot.

1. Press theCtrl + Shift + Esc to open the Task Manager.
2. Go to thePerformance tab.
3. You can view theVirtualization status under the CPU tab.

If this feature is disabled, you should followthis guide to turn it on in the BIOS settings. However, if everything seems alright but you still get the crashing issues, you can reinstall BlueStacks (be sure to remove all its files and then reinstall it again).

• Android
• games
• Windows 10